Partner in Logistics and Transport

In this document, “we”, “us”, and “our” refer to A B D Haulage Ltd. We are a company registered in the United Kingdom under company number 12817803. Our registered office is located at:

250 Cooks Lane
Birmingham
England
B37 6NE

Introduction

This privacy notice informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of our website. It details how we handle data, both personal and non-personal, in compliance with UK law and the EU General Data Protection Regulation (GDPR).

We prioritize the privacy and confidentiality of your information. We believe that all visitors to our website should be aware that their personal data will be used only as intended and will not be inadvertently disclosed to third parties.

We are committed to maintaining the confidentiality of all information you provide to us, and we expect the same from you. Our privacy policy complies with UK law, including the GDPR.

We are required by law to inform you of your rights and our obligations concerning your personal data. Please review the information provided at http://www.knowyourprivacyrights.orgto understand your rights.

Except as specified below, we do not share, sell, or disclose any personal information collected through our website to third parties.

The Basis on Which We Process Your Information

Under the law, we must inform you of the legal grounds on which we process different categories of your personal information. These include:

1. Information Processed Under Contractual Obligation

When you create an account, purchase a product or service, or agree to our terms, a contract is formed between you and us. To fulfill our obligations under this contract, we must process the information you provide. This may include personal information, which we use to verify your identity, sell products, provide services, and offer advice on how to use our website.

We process this information based on the existence of a contract between us or at your request prior to entering a legal agreement. We may also aggregate this data to monitor our performance. We will continue processing your information until the contract ends or is terminated by either party.

2. Information Processed with Your Consent

In certain situations, such as browsing our website or requesting more information about our services, you may consent to us processing your information. We aim to obtain explicit consent whenever possible, for example, by asking you to agree to our use of cookies. You can withdraw your consent at any time by contacting us at sales@abdhaulage.co.uk. However, this may limit your ability to use our services.

3. Information Processed for Legitimate Interests

We may process your information based on legitimate interests, either yours or ours, after careful consideration. This could include record-keeping, responding to unsolicited communications, protecting legal rights, obtaining professional advice, or protecting your interests. We ensure that such processing is reasonable and does not cause you harm.

4. Information Processed Due to Legal Obligations

As a business, we are subject to legal requirements. We may need to process your information to comply with statutory obligations, such as providing information to legal authorities with the appropriate authorization. This may include personal information.

Specific Uses of Information

5. Information Shared with Third Parties

Our website allows you to post information intended to be shared with others, such as messages on a blog or forum. It is your responsibility to determine the privacy level of any information you share. Once posted, we have no control over how third parties may use it. You may request the removal of personal information by contacting us at [insert your email address], and we will do so if there is no legal reason to retain it.

6. Complaints About Website Content

If you believe any content on our website is inappropriate, you may submit a complaint. We will investigate and take appropriate action, which may include removing the content. We aim to balance the rights of free speech with the rights of those offended.

7. Job Applications and Employment

If you apply for a job with us, we may retain your information for up to three years. If employed, we will collect information relevant to your employment, which will be kept for six years after your employment ends.

8. Communications with Our Support Team

When you contact us, we collect the data necessary to respond to your inquiry. This information is used to improve our business operations and to maintain records of our communications.

9. Complaints Handling

We record all information provided in complaints and may share it with relevant parties if necessary to resolve the issue. This is done with discretion and only when required.

10. Affiliate and Business Partner Information

We may collect information from affiliates or business partners to recognize referred visitors and credit commissions. This information is used solely for this purpose and is kept confidential.

Automated Systems and Data Collection

11. Personal Identifiers from Browsing Activity

We collect information from your web browser, such as IP address and geographical location, to analyze website performance. This data is used in aggregate form and may identify you if combined with other information.

12. Re-marketing

We may place cookies on your device to display advertisements for our products or services on other websites. Third parties may provide these services, and you can control cookie use through your browser settings.

13. Information from Third Parties

Occasionally, we receive information from third parties that may include your personal data. This information is not personally identifiable.

14. Third-Party Advertising

Third parties may advertise on our website and collect information using technologies like cookies or JavaScript. We do not control these technologies, and this privacy notice does not cover their practices.

15. Credit Reference

To prevent fraud, we may share information with credit reference agencies. This is limited to cases where clients cancel payments without giving us the opportunity to resolve the issue.

16. Data Processed Outside the European Union

Data collected from our website may be processed outside the EU, including in countries where our services or software are based. We use safeguards to protect your data during such transfers.

Accessing and Managing Your Information

17. Accessing Your Personal Information

You can review or update your personal information by logging into your account on our website. To obtain a copy of information not available online, please contact us at sales@abdhaulage.co.uk.

18. Removing Your Information

If you wish to have your personal information removed from our website, contact us at sales@abdhaulage.co.uk. This may limit the services we can offer you.

19. Verification of Your Information

We take reasonable steps to verify your identity before granting access to your personal information or taking action on your requests.

Other Important Information

20. Use of the Site by Children

We do not sell products or provide services to children or market to them. If you are under 18, you may only use our website with parental or guardian consent.

21. Contact and Communication

By contacting us, you consent to the use of your information as described in this notice. Your information is kept secure and private in accordance with GDPR. We may use your information to provide you with more details about our products and services or to assist with any queries you submit.

22. Email Newsletter

Our email newsletter is used to inform subscribers about our products and services. Subscription is voluntary, and all personal details are kept secure. Subscribers can unsubscribe at any time, and details of this process are provided in each email.

23. Encryption of Data

We use SSL certificates to encrypt data transferred between us. You can verify this by checking for a closed padlock symbol in your browser’s URL bar.

24. Complaints Process

If you are unhappy with our privacy policy or how we handle your data, please contact us at [insert your email address]. If a dispute cannot be resolved, you have the right to lodge a complaint with the Information Commissioner’s Office at [https://ico.org.uk/concerns/](https://ico.org.uk/concerns/).

25. Retention of Personal Data

We retain your personal information only as long as necessary to fulfill our obligations to you, comply with legal requirements, or support legal claims.

26. Compliance with the Law

Our privacy policy complies with the laws of every jurisdiction in which we operate. If you believe our policy does not meet legal standards in your jurisdiction, please let us know.

27. Policy Review

We may update this privacy notice as needed. The terms applicable to you are those posted on our website on the day you use it. We recommend printing a copy for your records. If you have questions, please contact us at sales@abdhaulage.co.uk.